Multi-location benchmarking, corporate audit mode, and brand portal give franchise operators and regional managers the tools to drive consistency across their entire portfolio.
Managing 5 locations is different from managing 25. OpsScaleIQ's enterprise features are designed for franchise groups, multi-brand operators, and corporate teams who need portfolio-level visibility without losing location-level detail.
25
Locations
94%
SLA compliance
3
Underperformers
$42K
Monthly ERR
Store Manager
Manages tasks and reviews for one location. Can resolve tasks, upload photos, and respond to reviews.
Regional Manager
Aggregated view across assigned locations. Receives escalations, reviews benchmarks, approves resolutions.
Corporate Auditor
Read-only portfolio-wide view. Monitors compliance, runs reports, exports data.
Owner
Full control. Manages billing, organization settings, team members, and all locations.
Rank locations by failure rate, resolution speed, customer satisfaction trends, and ERR performance.
Enterprise-only. View all portfolio locations with read-only oversight. Perfect for franchisors monitoring franchisee compliance.
Enterprise-only. Centralized portal for franchisors to monitor standards, share best practices, and distribute brand-wide SOPs.
Plus+ only. Regional managers see aggregated data across their assigned locations with alert roll-ups.
Auto-generated scorecards combining review metrics, task completion rates, SLA compliance, and ERR by location.
Operators with multiple brands under one account can segment data, SOPs, and benchmarks by brand.
Generate PDF reports for franchisor meetings, board presentations, or regulatory compliance.
Enterprise-only. Connect to your corporate identity provider for seamless, secure access across your organization.
Enterprise-only. Export data programmatically for integration with your existing BI tools and internal systems.
Lite
Not available
Essential
Basic benchmarking
Growth
Advanced benchmarking
Enterprise
Full + Audit Mode + Portal