Product
Integrations
Connect OpsScaleIQ with your entire operational stack.
Seamlessly connect your customer feedback pipeline to the operational systems your teams already trust. OpsScaleIQ acts as the central intelligence engine, routing actionable data exactly where it needs to go.
Review Sources
Pull reviews in real-time from every major platform.
- ✓ Google Business Profile (sync + reply posting)
- ✓ Yelp (review ingestion)
- ✓ TripAdvisor (review ingestion)
- ✓ Trustpilot (review ingestion)
- ✓ Custom CSV Import (bulk / historical)
Notifications & Access
Route escalations and control team access.
- ✓ Slack (escalation & task-overdue webhook alerts)
- ✓ Okta / Azure AD / Google Workspace SSO (SAML 2.0)
- ✓ Outbound Webhooks (push any event to Jira, ServiceNow, or custom endpoints)
- ✓ REST API (programmatic access on Growth & Enterprise)
Enterprise API & Webhooks
Need to build a custom dashboard or funnel data into a proprietary data lake? Our Enterprise API lets you query historical resolution times, failure rates, and recovered revenue metrics programmatically. Configure granular JSON webhooks to listen for severe escalations in real-time.
Looking for API Access?
API keys and technical documentation are available to customers on Growth and Enterprise plans. To get started, visit Settings → API in your dashboard, or email [email protected] for help setting up your sandbox credentials.