In a franchise model, a Multi-Unit Operator cannot be allowed to see the financials or failure rates of a competing Multi-Unit Operator. Granular RBAC ensures users only access the data they are legally authorized to view.
Scaling a SaaS platform to thousands of locations requires more than just powerful analytics; it requires airtight data governance. If a franchisee inadvertently views the performance data or customer records of another franchisee, it triggers immediate legal and contractual liabilities for the franchisor. Our strict hierarchical RBAC engine prevents this natively.
A Store Manager logs in and strictly sees the AI-triaged tasks, performance metrics, and reviews for their single assigned location. Nothing else.
A Regional Director logs in and sees an aggregated dashboard rolling up the specific 50 stores in their territory, without access to the national numbers.
Brand VPs and C-Suite executives possess global read access, allowing them to instantly drill down from the national average into a specific local store's dashboard.
Separate "Read" vs "Write" permissions. A franchisee might have permission to READ their own reviews, but not the permission to PUBLISH a response to Google without corporate approval.
Create bespoke roles like "Quality Assurance Auditor" (Read-only access to all photo proofs nationally) or "Marketing Analyst" (Read-only access to positive reviews, no access to operational failures).
Map permissions directly to legal ownership structures. If "Smith Enterprises LLC" owns 12 stores, the CEO of Smith Enterprises automatically receives scoped access to exactly those 12.
Lite
Basic Roles
Essential
Territory Scoping
Growth
Custom Roles
Enterprise
Franchise Group Mapping