Customer Review Widget — Embed Live Reviews on Your Website

Reviews happen. Make them work harder.

Most businesses collect reviews and let them sit on Google. The Review Widget brings that social proof directly onto your purchase-decision pages — where prospective customers are actually deciding whether to visit. According to BrightLocal, 98% of consumers read online reviews before visiting a local business. The widget puts your best signal exactly where the decision is being made.

What the widget displays

1OpsScore™ Badge — Your live operational compliance score, displayed as a prominent badge with tier label (Fair / Good / Excellent / Outstanding). Communicates operational rigor, not just customer sentiment.
2Overall Star Rating — Your aggregate star rating and total verified review count. Updates automatically as new reviews are ingested from Google, Yelp, and TripAdvisor.
3Latest Reviews — A feed of 3–10 of your most recent customer reviews with star rating, reviewer name, and review excerpt. Always live — no manual curation required.
4Compliance Status — Optional compliance indicator that shows whether your location is currently "Compliant" or under review. Relevant for franchise brands that want to signal brand standard adherence.

How to embed the widget

1In your OpsScaleIQ dashboard, navigate to Settings → Review Widget (or access it from any location's detail page).
2Choose your preferred theme (Light / Dark), review count (3 / 5 / 10), and toggle OpsScore badge visibility.
3Click "Copy Embed Code" and paste the single <script> tag into any page of your website — just before the closing </body> tag.
4The widget renders immediately and stays live automatically — no further updates needed as your reviews and OpsScore™ change over time.

Customer Review Widget capabilities

One-Snippet Embed

Copy a single JavaScript snippet from your OpsScaleIQ dashboard and paste it anywhere on your website — a landing page, homepage, or checkout page. The widget self-renders with no additional dependencies.

Live OpsScore™ Badge

Display your real-time OpsScore™ (0–100) with its tier label (Fair, Good, Excellent, Outstanding) as a prominently branded compliance badge. Automatically updates as your score changes — no manual refreshes.

Verified Customer Reviews

The widget pulls your latest real customer reviews directly from OpsScaleIQ. Reviews are displayed with star rating, reviewer name (anonymized if preferred), and review text — all live and always current.

Shareable Public Link

Each location also gets a unique shareable public URL (e.g., opsscaleiq.com/w/your-brand) that displays your widget as a standalone page — ready to share on social media, Google Business Profile posts, or email campaigns.

Dark & Light Mode

The widget ships with both a dark-background and light-background theme. Match your website's design system with a single toggle in the customization panel — no CSS overrides required.

Configurable Review Count

Choose how many reviews to display: 3, 5, or 10. The widget always surfaces your highest-rated, most recent reviews in the configured count — curated automatically.

OpsScore Badge Toggle

Show or hide the OpsScore™ compliance badge independently from the review list. Want to emphasize your star rating over the operational score for a consumer-facing audience? Toggle it off in one click.

Overall Rating Display

Shows your aggregate star rating (e.g., 4.8 ★) alongside the total verified review count. A persistent social proof signal that updates in real time as new reviews are ingested.

Turn reviews into a live trust signal.