For Multi-Unit Operators

Maximize revenue per location.

Running 5 or 500 locations means you can't be everywhere at once. OpsScaleIQ acts as your digital GM — automatically catching failures before they cost you revenue, while surfacing what your top locations do right so you can replicate it across the network.

The ultimate operating system for scale

Reduce Comped Meals

Identify which specific locations are bleeding revenue due to constant refunds and comps caused by operational errors.

Automated Manager Tasks

When a severe issue happens (e.g., cold food), the system automatically texts the on-shift manager to fix it instantly.

Drive Earned Growth Rate

Track which locations generate organic referrals and repeat visits — your Earned Growth Rate. Locations with rising OpsScores attract word-of-mouth revenue that outperforms paid ads.

The Offensive Track

Don't just fix failures. Amplify what's winning.

Your best locations are already generating extraordinary reviews. OpsScaleIQ turns those wins into network-wide intelligence.

OpsScore & Earned Growth Rate

Every location gets a composite OpsScore across review velocity, task resolution, and SLA adherence. Locations with rising scores drive Earned Growth Rate — organic referral revenue that doesn't depend on paid ads.

Praise Theme Intelligence

Identify exactly what customers praise most at your top-performing locations — specific menu items, staff behaviours, experience moments. Replicate those winning patterns across the locations that need them most.

Your current grim reality vs. OpsScaleIQ

Stop waiting for the monthly P&L to realize a location is failing.

The Old Way

  • Managers ignoring corporate WhatsApp texts
  • Waiting for monthly audits to catch failures
  • Guessing why local map rankings dropped
  • Refunding angry customers post-meal

With OpsScaleIQ

  • SOPs enforced via verifiable alert workflows
  • Real-time automated revenue defense
  • Immediate algorithmic root-cause analysis
  • Fixing the root cause before the next customer is impacted
Operator Workflow Example

Stop playing whack-a-mole with location metrics.

Instead of staring at a monthly rollup report to see which location is failing, OpsScaleIQ parses incoming POS data, Yelp reviews, and shift logs in real-time to execute fixes before revenue drops.

  • 1

    Anomaly Detected

    Ticket times at Location #4 spike 22% above baseline during the Friday rush.

  • 2

    Contextual Auto-Triage

    The engine automatically cross-references the schedule and realizes Location #4 had a call-out.

  • 3

    Automated Resolution

    Without you lifting a finger, OpsScaleIQ texts the shift manager with a prompt to authorize emergency overtime for off-duty floaters.

Real-Time Alert Feed
Live
Loc #4High Wait Times2 mins ago

Wait times exceeded 15m. Cause: Understaffed (1 call-out).

Action: Manager Page Sent
Loc #12Google Review14 mins ago

"Bathrooms were extremely dirty."

Action: Cleanliness Task Queued

See how much revenue you're leaking across your 50 locations.

Run a free diagnostic scan of your lowest-performing locations.